Request: Maintenance request

Included in your stay

Tell us what you need

Where and when: that's all we need to arrange it.

The villa, a hotel or an address.

Price

Included in your stay

Anything you'd like to tell us.

Tell us what you need

Where and when: that's all we need to arrange it.

Tell us in the message where and when.

Price

Included in your stay

Send us your request

To: Lapa Concierge

Hi Lapa, I'd like to request: Maintenance request

Your email opens with all of this already written.

This step doesn't charge or book anything. We'll reply to confirm availability and the next steps.

What happens next

  1. 1

    We reply

    We confirm availability and the next steps. We're available 7:00 AM to 9:00 PM, Costa Rica time.

  2. 2

    We assign it

    Someone on the team takes your request and we let you know who's on it.

    More about requests

Good to know before you ask

  • Cancellation

    If your plans change, cancel it from the app.

    Cancellation windows

  • Notice

    Request it at least 2 h ahead.

Need something else?

Get in touch and we'll arrange it.