GroceriesAt your villa
Grocery delivery
We shop and deliver; groceries billed separately
USD 25
Free cancellation up to 24 h before
The essentials
- Where
- At your villa
- Request at least
- 2 h ahead
- Cancellation
- Free up to 24 h before
- Concierge
- 7:00 AM to 9:00 PM
- Costa Rica time
How to ask
You can send the request whenever you like. This is how it moves along:
Your request's status, in the app
- Received
- Assigned
- In progress
- Completed
How it works
- 1
Build your request
What you need, where and when, in the booking step; then you send it to us.
- 2
We confirm
We'll write to confirm availability and explain how to pay.
- 3
We assign it
We hand it to the person in charge and work out the details with you.
Where
At your villa: in the request you add the place (the villa, a hotel or an address).
What we'll ask you for
What you need, where and when
Tell us what you need, where and when. If it helps, we'll ask you for photos when we reply.
More about requests
Good to know in Nosara
Fewer errands
Ask for groceries and enjoy the morning at the beach: we bring them to the villa.
Where and when
In the request you add the place (the villa, a hotel or an address) and when you need it.
We keep you posted
We write to confirm the request and let you know when it's done.
Cancellation
Free cancellation up to 24 h before. You can cancel it in the app until the request is completed. After that, get in touch and we'll see how we can help.
Cancellation windowsFrequently asked questions
How do I ask for a service?
Pick the service and tell us what you need, where and when. The request step writes the message with your details and doesn't charge anything; we get back to you to confirm and someone on the team takes care of it.
How far ahead should I request it?
At least 2 h ahead.
Can I cancel the request?
Yes, in the app, until it's completed. Cancellation is free up to 24 h before.
What are your hours?
The concierge is available 7:00 AM to 9:00 PM, Costa Rica time. You can send your request whenever you like.
How do I know how my request is going?
We write to you to confirm the request and let you know when it's done. In the app, each request also shows its status: received, assigned, in progress or completed.
Requesting with Lapa
The team takes it
Someone on the team takes your request and we tell you who's on it.
Catalog price
Services with a price are charged at the catalog price.
Based in Nosara · open 7:00 AM to 9:00 PM, Costa Rica time
Goes well with
Wellness · At your villa
In-villa massage
60 min massage by a certified therapist
- Request 2 h ahead
- Concierge 7:00 AM to 9:00 PM
USD 90
Free cancellation up to 24 h before
IncludedCleaning and maintenance · At your villa
Villa cleaning
Extra cleaning or towel change
- Request 2 h ahead
- Concierge 7:00 AM to 9:00 PM
Included in your stay
Airport transfers · LIR → Nosara
Airport transfer Liberia (LIR) - Nosara
- 2.5 h
- Up to 4 passengers
- Book 24 h ahead
USD 150 per trip
Free cancellation up to 24 h before
More for your stay
Questions?
We'll help with your request
Get in touch with your dates and your questions: we reply 7:00 AM to 9:00 PM, Costa Rica time.